Schaeffler SmartUtility Release Notes All changes of the previous releases are included in the latest version. Version 1.28.10 Important information: - To update the Schaeffler SmartCheck or ProLink firmware, use always the current version of Schaeffler SmartUtility software. - Notice for SmartCheck devices: To update a Schaeffler SmartCheck device with firmware version 1.6.30 or prior, first run a update to the version 1.10.0. Only then it is possible to update the Schaeffler SmartCheck firmware to version 1.10.2 or higher! - Caution! Don’t disconnect the power supply or the Ethernet connection to the Schaeffler SmartCheck or ProLink during firmware update! Otherwise, the process can not be completed and the device is no longer functioning properly. Bug fixes: - [8316] Deleting or changing a measurement job on a Schaeffler Prolink device could result in an import error in the software. This has been corrected. - [8318] In the viewer the spectrum type was not changeable between from cursor range and complete signal anymore. This has been enabled again. Version 1.28.0.27423 Bug fixes: - [8156] The values for offset, minimum and maximum value of an input config are wrongly scaled when exported. For measuring purposes the correct values are used. - [8213] Data from a device that is using the order analysis feature could not be downloaded correctly. Version 1.26.0.27011 New features: [8004] Added Russian report template. [8149] The update window now shows both links to the current SmartCheck and ProLink firmware files. Bug fixes: [8006] Changes to bearings were saved to the wrong database when more than one database were open in the viewer. This has been corrected. [8168] The values for offset, minimum and maximum value of an input config were wrongly scaled when exported. This is now fixed. [7132] On the import of a configuration from a device with a firmware 1.12 or less, it could happen that the default speed for the base measurement was not set. Now the currect default speed is used. [7271] In the report, special characters like umlauts were not printed in captions and the table of content. Now these are printed correctly. [7803] The validation which characters are allowed in the device name is now the same as in the firmware. [7851] Migrate data could fail under some circumstances, especially when using data from old firmware versions. Now the migration of data works correctly. [7986] In the email import, folders are now sorted alphabetically. [8065] Link to support has been updated to the current version. [8122] When using slow input channels like OPC/UA or SLMP in a measurement configuration, sending such a configuration to the device could lead to extrem long measurement times, since the device would try to also read the defined number of samples for the vibration channels from slow channels. Now, only the time/size of the vibration signals is relevant for the slow channels. [8166] Under cirtain conditions, opening the viewed showed an error message sqlite database not found, which prevented the use of the viewer. This has been corrected. [8167] Export to text was broken because of a missing library file. This now works correctly again. [8173] Fixed a problem which prevented updating the firmware of very old devices from Schaeffler SmartUtility software. Version 1.24.0.26549 New features: - The Schaeffler SmartUtility can now import email attachments sent from a Schaeffler SmartCheck or ProLink device directly from an email inbox. - Russian translation of the software and Schaeffler SmartCheck or ProLink user documentation. Known bugs: - [8156] The values for offset, minimum and maximum value of an input config are wrongly scaled when exported. For measuring purposes the correct values are used. Bug fixes: - [8045] The input configurations were exported for all devices in a database and not just for the ones selected for export. Now all input configurations in use for the selected device(s) are exported. - [8123] When measurement data coming from an email was imported twice it would not be recognized as such, resulting in two identical data sets. This would also lead to doubly entries when exported. Measurement data is now checked accordingly before import. - [8125] When a bearing manufacturer entry was created on a device if that entry had the same name as one already present in the database of this software it would still be imported resulting in two entries that had the same name and could not be distinguished anymore in the UI. Names of bearing manufacturers are unique now. - [7701] The online help has been replaced by files in .pdf-format as the previously used compiled HTML (.chm) is not supported on all systems anymore. - [7748] If a corrupted download file (*.scd2) was in the data folder, the import process is stopped with an error, even if other uncorrupted download files could be imported. If an import fails the corrupted file is now moved in the folder "Not_imported". - [7069] When sending a configuration to the Schaeffler SmartCheck or ProLink device, it was possible that the maximum rotational speed was specified in RPM instead of Hz. This would lead to an incorrect low pass frequency for the configuration. The maximum rotational speed is now always sent in Hz. Version 1.18.0.26105 New features: - The software now also supports the new Schaeffler ProLink system. - All device data now is stored in one single database. This speeds up the downloading and importing of data. Use the "Migrate data" assistant of the SmartUtility full version to convert already downloaded data and transfer them to the database. - There is now a new plant tree in the SmartUtility Viewer software. Here you can list and arrange your assets and move the measurement jobs from each device to the corresponding asset. Bug fixes: - [7252] If a configuration contains an alarm map whose cells are not yet filled by the learning mode, the export fails. This has been corrected. - [7450] In the dialog "Edit device settings" it is now possible to sort by IP address. - [7594] Information was lost when uploading old belt drive configurations. This has been corrected. Version 1.16.0.25734 New features: - New communication channels have been added to the Schaeffler SmartCheck device. The Schaeffler SmartUtility software supports these new communication channels. Version 1.14.30.25016 New features: - Data downloads from a Schaeffler SmartCheck device can now be protected with a password. Bug fixes: - [6531] The Schaeffler SmartUtility software crashed if the network connection was disrupted while sending a configration to a device. This has been corrected. - [5986] An error was fixed that a user was not notified of a corrupted database during "Analyse data..." This could lead to an empty device list. If there are issues opening a database these are now shown in the device list. - [7069] When sending a configuration to the device it was possible that the maximum rotational speed was expressed in RPM instead of Hz. This would lead to a wrong low pass frequency for the configuration. The maximum rotaional speed is now always sent in Hz. - [5954] If in the Schaeffler SmartUtility software "Analyse data" was selected and the data directory only contains raw data e.g. a download from the Schaeffler SmartCheck or data that originates from a version 1.4 or beyond, an empty device list was shown. When clicking on "Next" a message was shown to select a device. Now Schaeffler SmartCheck devices that need have data that needs to be converted to the new format are shown as well, but cannot be selected. These devices have a status icon and a tooltip that give a hint to convert these data prior to a analysis. - [7206] If alarm dimensions were defined instead of the standard alarms, it was impossible to export data for these configurations. This was fixed. Known bugs: - [7052] The start and end marker for the trends in a report are missing. Version 1.14.0.24149 New features: - The Schaeffler SmartCheck is now able to send data over email. This data can be imported into the Schaeffler SmartUtility software as well. The data is divided into a number of small email attachments. One of them is the device config (ending with *.scdc) which is always present. If this file is selected by using the option to import data all data files for that specific device in the same folder are imported. Please note that the email attachments have to be saved into a folder on the computer prior to the import. The Schaeffler SmartUtility contains no function to access the data within your email client. - The format for the exported data in this software version has been changed. The format is the same that is used in the email attachments of the Schaeffler SmartCheck. The export contains one file for the device config (ending with *.scdc) and one file for each dataset. Since these files are relatively small compared to the prior export function, transport e.g. in an email is tweaked. A further improvement over the previous solution is that these attachments can be imported by the recipient and merged with data already present. That was not possible before. - DirectX9 as graphic interface for the Schaeffler SmartUtility Viewer software was updated to DirectX11, as DirectX9 is outdated now. Therefore DirectX9 drivers are not installed by the installer anymore. - The internal format of the database was changed in comparison with version 1.12.0 of the Schaeffler SmartUtility software. The conversion of an existing database to the new format is performed when a database is accessed and works without user interaction. From then on it is not possible to open the database with an older version of Schaeffler SmartUtility software anymore. Bug fixes: - [6531] The Schaeffler SmartUtility software crashed if the network connection was disrupted while sending a configration to a device. This has been corrected. - [5986] It has been fixed that a user was not notified of a corrupted database during "Analyse data...". This could lead to an empty device list. If there are issues opening a database these issues are now shown in the device list. - [5840] The attempt to copy an empty diagram in the Schaeffler SmartUtility Viewer software to *.rtf-format would lead to a crash of the software. This has been corrected. Known bugs: - [7030] If in the Schaeffler SmartUtility Viewer software the spectrum from a time signal is calculated and the option to display it in a new window is selected the calculated averages and RMS values are wrong. If the calculation is perfomed in the spectrum itself, both values are correct. Version 1.12.0.23106 New features: - Japanese translation of the Schaeffler SmartUtility software and all user documentation. Bug fixes: - [5144] An error (e.g. because of a blocked or corrupted file) during the rescan of a data directory could lead to an empty result text on the final page of the wizard. This has been fixed. - [6038] For a Schaeffler SmartCheck that was loaded manually (by the plus button over the device list) in the Schaeffler Viewer it was not possible to show time signals or a spectrum. This has been corrected. - [6563] For the trends shown in the Schaeffler Viewer no titles were displayed. This has been corrected. Version 1.10.0.22853 New features: - The Schaeffler Viewer in the Schaeffler SmartUtility software can now display arbitrary bearings with their frequency bands in the spectrum viewer. This includes bearings used in measurement configurations and user defined bearings. Bearings used frequently can be included in a separate list of favorites. Bug fixes: - [5953] In the Schaeffler Viewer software within the list of timesignals a column with rotational speed was shown and all values were 0 RPM. Now the correct values are shown and the user can select between all sources of rotational speed configured per job. - [5706] The behaviour that learned alarm levels for the ISO 10816 were set back to the recommendations of the norm has been corrected. Learned alarm levels are preserved until the learning mode is started again. - [5084] When the alarm limits of a configuration exceeded the recommendations of the ISO 10816, the Schaeffler SmartUtility had set these to the alarm limits of the norm. This has been corrected so that no limits are changed when the alarm limits doesn't stay in the range the norm recommends. - [5406] Characteristic values for the demodulation signal were not used for the alarm status of a measurement job of type "Used-defined frequency bands". This has been corrected within the Schaeffler SmartCheck. Configurations that are sent with the Schaeffler SmartUtility software to a Schaeffler SmartCheck device are corrected accordingly. Known bugs: - [6503] If an "Import error" occurs during downloading measurement data in the Schaeffler SmartUtility Viewer, please check whether your virus scanner is active. Repeat the process or stop the scan process of the virus scanner until download is complete. This can also occur during importing measurement data. - [5893] If measurement data was downloaded with a Schaeffler SmartUtility software 1.8.0 and higher, older versions are unable to detect that this data is from a newer version. This will result in displaying just a warning sign in the device tree of the Schaeffler Viewer software without further advice what the reason for this behaviour is. - [5293] The function "Analyse data" within the Schaeffler SmartUtility will crash with an unhandled exception when the data should be displayed on an additional graphics adapter connected via USB. The workaround is to remove the additional graphics adapter. Version 1.8.20.20960 Bug fixes: - [5792] If the data directory contains raw data from a Schaeffler SmartCheck device smaller version 1.4, these are not shown in the device list of the data analysis. Now these raw data is displayed in the device. - [5924] When the Schaeffler SmartCheck data contained only trend data without any time signals, it was not possible to import data to the Schaeffler SmartUtility software. Now trends are imported correctly, even if no time signals are present. - [5925] In the Schaeffler SmartUtility Viewer software, within the list of time signals a column with rotational speed was shown and all values were 0 RPM. The column was removed as this information is not available yet. Version 1.8.10.20719 Bug fixes: - [5886] A firmware update from version 1.4.x to a version 1.6.y will only be possible when the Schaeffler SmartUtility (light) software is started with administrator rights. Now it is possible to perform a firmware update for normal users as well. - [5431] When updating the firmware of a Schaeffler SmartCheck from version 1.4.x to 1.6.y, the right to delete measurement data from within the Schaeffler SmartWeb was not granted to the administrator user group and could thus not be reinstalled with the Schaeffler SmartWeb. The right is now assigned correctly to the administrator user group. Version 1.8.0.20540 - In this release, the version number of the Schaeffler SmartUtility (Light) software and the Schaeffler SmartCheck firmware differ. Please note, that the software has the version number 1.8.0, but the accompanying firmware version has 1.6.20. New features: - The Schaeffler SmartUtility provides as a new feature template based reports. Reports are generated in the Rich Text Format (RTF) which is supported by most word processors. Reports can, depending on the template used, contain information about the Schaeffler SmartCheck device along with their alarm status, trends of measuring jobs and characteristic values and the logbook content of the Schaeffler SmartCheck. Basic templates are provided but can be widely customized to the needs of the user. - French translation of the software and all user documentation. Bug fixes: - [5564] The Schaeffler SmartUtility software unnecessarily interrupted the measurement process on a Schaeffler SmartCheck device when the device was manually added and the device information in the software needed to be refreshed. This has been corrected, the measurement process on the device is now only interrupted for operations that need additional resources on the device. In any case the measurement process is started when the operation finishes. - [5573] When sending a configuration to a Schaeffler SmartCheck device with this software the characteristic value for triggers and conditions of the source device was transmitted as well. This led to multiple characteristic values for triggers and conditions on the target device. This bug has been corrected and the characteristic value is not transmitted any more. - [5305] If while sending a configuration or performing a firmware update for a Schaeffler SmartCheck device with activated user management the authentication failed, the message shown was "No firmware version found" instead of "Authentication failed". This has been corrected accordingly. - [5306] If the name of a Schaeffler SmartCheck device was changed using Schaeffler SmartWeb, the new name was not assumed in the Schaeffler SmartUtility software. This has been corrected. - [5367] After the rescan of a data directory sometimes the device name of a Schaeffler SmartCheck and its IP address were not displayed. This has been corrected. - [5589] Schaeffler SmartCheck devices that were manually added could sometimes vanish from the device list in the Schaeffler SmartUtility making it impossible to download data, perform a firmware update etc. Refreshing the device list would not always help. Refreshing the device list will not lead to removal of manually added devices any more. Version 1.6.14.18509 Bug fixes: - [5320] The viewer of the Schaeffler SmartUtility would crash when the x-axis was manually changed. The crash happened when in the trend or the spectrum a couple of signals from different Schaeffler SmartCheck were selected. This has been fixed. - [5333] When sending a configuration to a Schaeffler SmartCheck device that was previously downloaded from a firmware version prior to 1.6.x this configuration was rejected by the Schaeffler SmartCheck if the alarm values for the ISO 10816 characteristic values were higher than the recommended values of the ISO 10816. This has been fixed by setting the alarm values to the recommended values of the ISO 10816 if they are higher. Version 1.6.12.18250 Bug fixes: - [4791] Prior to a firmware update a message is raised saying that measurement data and measurement configuration will be lost due to the firmware update. This is not necessarily true any more. When there are no changes the internal format of a configuration, the measurement configuration is not lost due to a firmware update. The new message reflects this. - [5157] This software will not overwrite the results of an export. In the past the error message shown when the user attempted an export in a folder where another export of the same Schaeffler SmartCheck existed was "folder already exits". This did not explain the exact reason. The new message is more verbose. The old export must be either deleted or moved, or another folder must be selected for the new export. - [5123] The transmission of a configuration created with a 1.6.10 to a Schaeffler SmartCheck with an firmware version 1.6.6 was completely rejected, although this would only happen if the configuration contains a base configuration. This has been fixed. Additionally the user gets the hint that he needs to replace the base configuration by a standard configuration to send the configuration to a Schaeffler SmartCheck with a FW 1.6.6 Version 1.6.10.16862 New features: - If sending a configuration to a Schaeffler SmartCheck in which external outputs are defined for an external device like a PLC these outputs can be selected to be send along with the configuration. Bug fixes: - [4900] When the user management on a Schaeffler SmartCheck was active and a firmware update was performed, the user information on the Schaeffler SmartCheck was overwritten with the default. - [4870] In "Open devices" the language of the system was submitted in the four letter form. In case of not supported languages the default would be English, even if one of the supplied language would be better suited. e.g. "de-ch" for Switzerland would end up using English even if the supplied language German ("de-de") would be more appropriate. Now only the two letter code will be used for comparison (in the example above "de" will be used). - [4861] Logical input channel must have unique names in firmware 1.6.y, whereas these can be non-unique in firmware 1.4.x. In that case, the old configuration could not be send to a Schaeffler SmartCheck 1.6.y. Now the logical channels with non-unique names will have a number added to their name until it is unique. - [4801] After updating from SmartUtility 1.4.x to 1.6.y the data directory must be converted to the new format. Attempting to open a data directory that contains only unconverted a correct error message is provided. - [4788] When external output channels are deleted, the output configuration counter must be resetted. - [4942] In the Schaeffler SmartWeb 1.4 it was possible to add a second temperature channel for the internal temperature sensor, with a different scaling factor. Such a configuration is denied by a Schaeffler SmartCheck with firmware 1.6 and higher. Therefore this software tries to change such channels to the default channel internal temperature. - [4944] Trend data is not read when the file name including path is too long. The standard path is limited to 260 characters. This can happen on network drives. A error message is now supplied when the path is too long. - [4932] The time range in the export will yield an offset to the date depending on the local time zone. The time range is now correctly converted to UTC, which is internally used. Known bugs: - [5025] If a corrupted file of a data download from SmartWeb is about to be imported, the import into the SmartUtility will fail without a failure notice. Reasons for a corrupted file may be an interrupted data download. Version 1.6.8.15094 New features: - Alarm limits generated by the learning mode on the Schaeffler SmartCheck device are now always transmitted when a previously downloaded configuration is sent to the device. Please Note that this applies only to configurations that were downloaded and saved with this version of the software! Previous versions of this software don't always support the transfer of alarm limits generated by the learning mode. Bug fixes: - [4837] Import of data or rescan data directory lead in some cases to the following error message "Error while writing AlarmData into database". This was fixed! - [4813] Sometimes during data download or import it lead to import errors on Computers with different decimal separator settings than German. This has been fixed - [4798] The alarm limits are now stored in the configuration during the download and will be transferred when sending a configuration. Version 1.6.2.14695 New features: - The data download can be limited to a time interval. - The firmware update to multiple devices can be performed in parallel. - Before commencing a firmware update to a Schaeffler SmartCheck a thorough check is performed, if the update is possible. - A check was added, if the firmware update to a Schaeffler SmartCheck was successful. In previous version only the successful transfer to the Schaeffler SmartCheck was checked, not the result of the operation on the Schaeffler SmartCheck. - A functionality was added to read data files that were saved previously from SmartWeb. - A data export was added to get data directories of a size that is manageable for e.g. transfer by email. Known bugs: - [4671] The SmartUtility requires the .NET-Framework version 4.5. If on the target system the .NET-Framework version 4.5.1 is already present before installing the SmartUtility, the optional .NET language packs are not installed automatically. Optional means in this case the language packs, that do not match the system language of the underlying Windows. These files can still be installed manually in version 4.5.1. - [4624] The Schaeffler SmartUtility Viewer has display problems with graphics devices that use the Intel 945 or 965 Chipset. These drivers are not supported by the manufacturer any more and thus not by the Schaeffler SmartUtility Viewer. Bug fixes: - [4371] When an external source was defined on the Schaeffler SmartCheck the name of the device was not saved, when the configuration of the Schaeffler SmartCheck was downloaded with the data. - [3616] When configuring the IP address of the Schaeffler SmartCheck, it was possible that the program displayed an error on the result page, even when the operation was successful. - [3650] Checking the available disk space when saving data fails on network drives. Version 1.4.800 New features: - Spanish translation of the software and all documentation. Bug fixes: - [2558] On some computers clicking on one of the links of either the email addresses or the web address in the about dialog may cause the program to crash. - [2684] When this release is installed on a computer without uninstalling a previous release first, the entry in Control Panel => Software will be overwritten and thus the previous release cannot be uninstalled over the Control Panel any more. It is still possible to uninstall by starting "unins000.exe" in the program folder manually. - [3599] A measuring job with a main alarm will have its alarm level not be updated correctly when the alarm level of its characteristic would drop from main alarm to pre alarm or no alarm. The overall alarm status of the Schaeffler SmartCheck will be displayed correctly. - [3596] Schaeffler SmartCheck with an IP-Address in a different net segment were not found even when the netmask settings were correct. Version 1.4.650 Bug fixes: - [2973] When downloading a configuration from the Schaeffler SmartCheck it was possible that inactive elements were downloaded along with the active elements. This could result in a configuration that can not be sent to a Schaeffler SmartCheck. - [3006] Upon creating new identifiers prior to sending a configuration to the Schaeffler SmartCheck, the newly created identifiers are not guaranteed to be unique. This could result in a loss of configuration elements when the configuration was changed on the device later on. Version 1.4.512 New features: - A new viewer program was included. This enlarges Chinese language support to the whole software package. - [2292] A new program function was added to convert the old data to the new viewer format. - [1923] Functionality to check if updates for software and firmware are available was added. This will check in regular intervals and will display a message when a new version is available. It is recommended to use always the latest firmware version. Improvements: - [0824] The standard folder for storing data was changed to c:\data because of the old location was not easily accessible for all users. The folder can still be changed upon the first start of the program. - [2445] A manifest was added to the setup program requesting that it is started with administrator privileges. - [2450] It is now possible to analyse signals concurrently from different devices in the same viewer. Bug fixes: - [2291] When Schaeffler SmartCheck were added manually by their IP-address, the device information along with username and password were not saved and thus had to be entered again after each program start. - [2426] When two Schaeffler SmartCheck are answering to the broadcast of the Schaeffler SmartUtility at the same moment UDP packets could be lost. This would result in an incomplete list in which not all devices would be visible. - [1554] When cancelling a firmware update it was possible for the software to crash. Known bugs: - [2682] When this release is installed on a computer without uninstalling a previous release first, the link in the Start Menu will point to the old version. Clicking on it will start the old version. This can be prevented by creating a link in the Start Menu manually. - [2835] In the signal properties of a timesignal or a spectrum the number of highest peaks that are displayed can be changed. These can also be marked in the signal by setting the appropriate checkbox. The default is 10, the maximum allowed is 1000. On certain graphic cards the viewer software can crash if the number of graphical elements gets too high. Therefore it is recommended that the number of highest peaks should not be higher than 50, especially in conjunction with the checkbox that will mark peaks from all visible signals. - [3063] If the standard folder for storing data (c:\data by default) contains two folders for the same Schaeffler SmartCheck the data conversion will only affect one and the other will still be marked as not converted. This can happen because e.g. one folder was renamed manually and a new folder was created with the next data download. It is recommended not to change folders in the standard folder manually. If it is desired to rename a folder it should be moved out of the standard folder instead. - [3561] Integration results between the Schaeffler Viewer and Schaeffler SmartWeb differ slightly due to different procedures. The SmartWeb uses the filtering of the Schaeffler SmartCheck device, which is not available in the software.